Contact Us
- 07557 096 320
- lorane@tiptopnails.co.uk
- Book Online
- 1 Brick Cottages, Holbrook, Ipswich, Suffolk, IP9 2RG
- Studio at the rear of the property
- Off road parking available
- Disability access
- By appointment only
Opening Hours
- Monday Closed
- Tuesday 09:00 - 18:00
- Wednesday 09:00 - 18:00
- Thursday 09:00 - 20:00
- Friday 09:00 - 20:00
- Saturday 09:00 - 18:00
If you have any questions please complete the form and I'll get back to you.
Salon Policies
At Tip Top Nails, I value my clients and strive to provide the best service possible. To ensure fairness and availability for everyone, please review my cancellation policy before booking.
- 24-Hour Notice Required – Life happens! If you need to cancel or reschedule, please provide at least 24 hours’ notice to avoid a cancellation fee.
- Late Cancellations (Less than 24 Hours) – Cancellations made less than 24 hours of your appointment will be charged 50% of the service cost.
- No-Shows – If you do not show up for your appointment without notice, you will be charged 50% of the service cost and must prepay for future bookings.
- Late Arrivals – A 10-15 minute grace period is allowed, but arriving later may result in a shortened service or rescheduling, which could incur a cancellation fee.
- Deposits – A non-refundable deposit (20-50% of the service cost) may be required to secure your appointment, especially for new clients or peak booking times.
- Emergency Exceptions – I understand that genuine emergencies happen. If you experience an urgent situation, please reach out as soon as possible.
By booking an appointment at Tip Top Nails, you agree to this policy.
Thank you for your understanding and for respecting my time – I look forward to making your nails look tip-top!
At Tip Top Nails, I strive to create a relaxing and professional environment for all clients. For the safety and comfort of everyone, please review my children’s policy before your appointment:
- No Unattended Children: Due to the nature of my services and the salon environment, children who are not receiving a service must not be left unattended.
- Safety First: Nail tools, chemicals, and equipment can be hazardous. To ensure a safe space, I kindly ask that young children do not accompany you to your appointment.
- Respecting the Salon Experience: My goal is to provide a calm and enjoyable experience for all clients. If childcare arrangements cannot be made, please reschedule in advance following my cancellation policy.
I truly appreciate your understanding and cooperation in maintaining a peaceful and professional atmosphere at Tip Top Nails. Thank you for your support!